BexOM Group partners directly with Texas hospitals, dialysis centers, SNFs, behavioral health facilities, and MCOs — delivering compliant, accountable, and compassionate transport backed by institutional-grade service.
Why BexOM
Rideshare apps and ad-hoc coordination leave gaps — no audit trail, no HIPAA protection, no wheelchair-capable vehicles, and no account manager who knows your patients. BexOM fills that gap with institutional-grade NEMT built specifically for healthcare facility workflows.
What facilities gain by switching from rideshare & self-coordination
Facility types we serve
From hospital discharge to dialysis clinics to behavioral health programs — BexOM tailors its service model to your facility's workflow.
Discharge coordination is the last mile of inpatient care. BexOM works directly with discharge planners and case managers to arrange same-day and scheduled transport with HIPAA-safe patient data handling.
Dialysis patients travel three times a week for life-sustaining treatment. BexOM builds dedicated recurring routes for clinic partners with consistent drivers, predictable billing, and 98% on-time performance.
Transportation is one of the top reasons patients miss behavioral health appointments. BexOM offers trauma-informed drivers, discreet vehicles, and same-day capability for outpatient BH programs.
Texas Medicaid credentialed. BexOM provides GPS-verified trip records, prior authorization tracking, and billing documentation formatted for MCO compliance reviews and managed care audits.
Assisted living communities partner with BexOM for community-wide resident transport — from routine checkups to specialist visits — with compassionate drivers and Medicare Advantage billing.
Skilled nursing and rehab facilities rely on BexOM for outpatient therapy transport, physician visit transfers, and facility-to-facility moves with stretcher-capable vehicles.
Partnership benefits
Every BexOM facility partner is assigned a dedicated account manager — a single point of contact who knows your facility, your patients, and your preferred workflows. No call centers, no rotating support queues.
Transport services
Three service types, each staffed with trained drivers in compliant, well-maintained vehicles. Facility billing available on all.
Medicaid, MCO, and managed-care payer billing accepted with prior authorization. Call before booking to confirm coverage → 346-313-3509
Clinical specialties
Beyond standard NEMT, BexOM has developed purpose-built transport protocols for high-need clinical populations.
Three-times-weekly, life-sustaining transport that demands near-perfect reliability. BexOM builds dedicated recurring routes per dialysis clinic, with consistent driver assignments and direct facility billing.
Transportation barriers are the #1 reason for missed behavioral health appointments. BexOM's trauma-informed drivers and discreet vehicles reduce barriers without adding stigma.
Individuals with intellectual and developmental disabilities need patient, specialist-trained drivers. BexOM's IDD transport program uses purpose-trained drivers familiar with communication and sensory needs.
Discharge delays cost hospitals revenue and quality metrics. BexOM's same-day discharge capability and HIPAA-safe patient data handling give discharge teams a reliable, accountable transport option.
How it works
30-minute call with our partnerships team to understand your facility's transport needs, payer mix, and workflow preferences.
We deliver a tailored partnership proposal with pricing, service model, SLA terms, and BAA within 2 business days.
Contract signed, dedicated account manager assigned, billing integrated, and staff trained — all within 1 week.
First trips begin. Daily check-ins during pilot week. Full performance reporting starts at 30 days.
Compliance & credentials
Full PHI protection per HIPAA Privacy Rule. Business Associate Agreements available at no cost for covered entity partners.
State of Texas NEMT provider license. Fully insured fleet with comprehensive liability coverage meeting all government and institutional requirements.
Real-time GPS tracking on every vehicle, every trip. Coordinate-stamped pickup and dropoff records available on demand.
Credentialed Texas Medicaid provider. MCO and managed care billing accepted with prior authorization workflow support.
All drivers pass state and federal criminal background checks. Certified in wheelchair securement and patient assistance protocols.
Comprehensive trip records and performance data formatted for Medicaid, MCO, and institutional compliance reviews.
Service coverage
BexOM operates across Houston, Dallas, Austin, and San Antonio — with Harris County, Fort Bend County, and the greater Houston metro as our primary territory. Statewide coverage available for institutional contracts.
Harris, Fort Bend, Galveston counties — primary territory
Dallas, Tarrant, Collin, Denton counties
Travis, Williamson, Hays, Bastrop counties
Bexar, Comal, Guadalupe, Wilson counties
Common questions
Why BexOM
Healthcare partners don't just need transportation — they need a vendor that shows up, documents the trip, and integrates with their workflow. That's what we do.
Get started
Fill out the form and our partnerships team will respond within 1 business day with a proposal customized for your facility's needs, payer mix, and volume.
Response within 1 business day
A real person reviews every partnership request. No automated responses.
Custom proposal tailored to your facility
Pricing, service model, SLA terms, and BAA language specific to your needs.
Up and running in 30 days
From first call to first trip — our fastest onboardings complete in 7 days.
Prefer to call?
346-313-3509 · 6 days/week · 5am–11pm CT
Tell us about your facility and transport needs.
Tell us about your facility and patient volume. We'll put together a coverage plan, pricing, and onboarding timeline tailored to your team.
Hundreds of patients miss appointments every week because healthcare facilities don't have a reliable NEMT partner. BexOM can change that for yours.
